Why Buy From TylerCandleStore.com?

Our goal is to provide every customer with an excellent shopping experience.  We are constantly reviewing our processes and looking for innovative ways to improve our site.  We want you to continue to shop with us for all your special purchases.  Our customers are exceptional people.  We listen to what you have to say and make improvements based on your great ideas.  This parternship with you has grown our business and taught us what is important to you.  Here are a few reasons why customers choose Tyler Candle Store for their on-line purchases:

1. Security - We care about the security of your personal and credit card information you provide.  We use SSL technology to encrypt all personal and credit card information.  The Secure Sockets Layer (SSL) protocol is the universal standard for securing internet communications.  
2. No Sales Tax - If you live outside of the State of Oklahoma there is No Sales Tax added to your purchase.  We are required to charge sale tax for all oklahoma residents. 
3. Confidence - Tyler Candle Store is not just a P.O. Box and E-mail address, but a Real Store with Real People.  Contract us however you would like; E-mail: Info@genteelreflections.com, Phone: 1.866.995.4438(GIFT).  
4. Selection - We carry all of the Tyler Candle Company products and provide you with the best buying expereince possible.  
5. Quality – Tyler Candle Company products are the finest most fragrance candles on the market today.  We stand behind the quality of every item on our site.  
6. Low Price & Volume Discounts – We comb the web to make sure our prices are the most competitive anywhere.  We are proud to help you save money on the Tyler Candle products. 
   
7. Free Shipping & Flat Rates - Most orders ship FREE due to our excellent shipping offers.  Tyler Candle Store/Genteel Reflections is centrally located in the heartland of the USA in Yukon Oklahoma.  This allows us to ship to all parts of the USA in the short possible time.
8. Service – Whether you are thinking about buying or you have already made a purchase, our knowledgeable sales and service staff is only a phone call or e-mail away.  We’re here to serve your needs.  Give us a call!  Your satisfaction is our #1 priority.  Our team is available from 10:00 am to 7:00 pm CST to get you the answers.

OUR SATISFACTION GUARANTEE
"We guarantee your absolute satisfaction – 100% of the time."

Everything listed on our site is unconditionally guaranteed. If you are not satisfied with something, please send it back within 14 days of receipt and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" our actual shipping costs will be deducted from your return refund. In addition some of our items carry a restocking fee which will be deducted from your return should you wish to return them.

 
Many of our guests become life-long shoppers.  We are confident that you will become one as well once you give us an opportunity to serve you and exceed your expectations!

Warmest Regards,
The Osterberger Family